Public Offer
Effective date: October 21, 2025
1. General Provisions
This public offer (hereinafter referred to as the "Offer") is an official proposal to conclude
an agreement on the provision of information services (hereinafter referred to as the "Agreement")
under the terms set forth below.
In accordance with Article 437 of the Civil Code of the Russian Federation, this document is a public offer,
and in case of acceptance of the terms set forth below, a natural or legal person accepting
this offer makes payment for the Contractor's services in accordance with the terms of this Agreement.
2. Definitions
- Contractor — MarkApp service administration providing services
- Customer — natural or legal person who has accepted the terms of this Offer
- Service — MarkApp software (iOS application and web service)
- Services — a set of services for providing access to Service functionality
3. Subject of the Agreement
The Contractor undertakes to provide the Customer with access to Service functionality for automating
internet advertising labeling processes, and the Customer undertakes to pay for services according to the selected tariff.
4. Acceptance of the Offer
Acceptance of this Offer is the Customer's performance of the following actions:
- Registration in the Service
- Payment for services according to the selected tariff
The moment of acceptance is considered the moment funds are credited to the Contractor's account.
5. Cost and Payment Procedure
5.1. Service Cost
The cost of services is determined according to current tariffs published on the website
markapp.pro/tariffs.
5.2. Payment Procedure
- Payment is made by prepayment for the selected period
- Access to services is provided after payment confirmation
- Payment is made in Russian rubles
- The Contractor accepts payment by bank cards through payment systems
5.3. Price Changes
The Contractor reserves the right to change the cost of services. Changes come into effect
from the moment new tariffs are published and do not apply to already paid periods.
6. Rights and Obligations of the Parties
6.1. The Contractor undertakes to:
- Provide access to the Service within 24 hours after payment confirmation
- Ensure Service operability at least 99% of the time per month
- Provide technical support to users
- Ensure confidentiality of Customer data
- Notify about scheduled technical work in advance
6.2. The Contractor has the right to:
- Suspend the Service for technical work
- Modify Service functionality for improvement purposes
- Terminate access to the Service in case of Agreement violation
- Modify the terms of this Offer
6.3. The Customer undertakes to:
- Pay for services in a timely manner according to the selected tariff
- Provide accurate information during registration
- Comply with the legislation of the Russian Federation when using the Service
- Not transfer access to their account to third parties
- Use the Service only for legal purposes
6.4. The Customer has the right to:
- Use all Service features according to the selected tariff
- Receive technical support
- Terminate the Agreement at any time
- Export their data from the Service
7. Liability of the Parties
7.1. The Contractor is not liable for:
- Temporary interruptions in Service operation caused by technical work
- Actions of third parties that caused Service malfunction
- Content posted by the Customer using the Service
- Losses arising from improper use of the Service
7.2. The Customer is liable for:
- Accuracy of provided information
- Content posted using the Service
- Compliance with the legislation of the Russian Federation when using the Service
- Security of their account data
8. Refund
Refunds are possible in the following cases:
- Application within 14 days from the payment date
- No use of paid Service features
- Technical problems that prevented use of the Service
Refunds are made within 10 business days from the application date
to the same payment method used for the purchase.
9. Confidentiality
The Contractor undertakes to maintain the confidentiality of the Customer's personal data
in accordance with the Privacy Policy
and the requirements of Federal Law No. 152-FZ "On Personal Data".
10. Term of the Agreement
The Agreement comes into effect from the moment of Offer acceptance and remains in force until
complete fulfillment of obligations by the parties.
The Agreement may be terminated at the initiative of either party with 3 business days' notice.
11. Changes to Agreement Terms
The Contractor reserves the right to make changes to the terms of this Offer.
Changes come into effect from the moment they are published on the website.
Continued use of the Service after changes are made means the Customer's agreement
with the new terms.
12. Dispute Resolution
All disputes under this Agreement are resolved through negotiations. If it is impossible
to reach an agreement, the dispute is submitted for consideration to the court at the location of the Contractor.
13. Final Provisions
In everything not regulated by this Offer, the parties are governed by the current
legislation of the Russian Federation.
The court's recognition of the invalidity of any provision of this Offer does not entail
the invalidity of the remaining provisions.
14. Contractor Details
Individual Entrepreneur Lekontseva Olga Aleksandrovna
- INN: 246310315154
- OGRNIP: 317246800012264
- Address: 660064, Krasnoyarsk, Kirov Street, 43, apt. 69
- Email: support@markapp.ru
Banking Details:
- Account: 40802810000001576785
- Bank: TINKOFF BANK JSC
- Bank INN: 7710140679
- BIC: 044525974
- Correspondent Account: 30101810145250000974
- Bank Legal Address: Moscow, 123060, 1st Volokolamsky Proezd, 10, bld. 1